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Dynamic, solid and reliable professional experienced with
eleven years of customer service and office management. Able to leap any task
in a single bound without spilling a drop of coffee, while answering a ringing
phone with a pleasant and uplifting smile. Adaptable to changing situations and
possess the highest level of integrity.
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Novare Group: Viridian Condominiums, Encore Condominiums - Currently
Concierge
~ Assist Association Manager with basic administrative duties
~ Outstanding Customer Service
~ IT Trouble shooting and problem solving
~ Training
RJ Griffin & Company: 2004 – 2008
Atlanta Division Award Winning Viridian Team Member – Jobsite Secretary/ Office Manager, Nashville, TN
~ Assisted in the testing, implementation and regular troubleshooting of CMiC software
~ Created and introduced friendly CMiC user guide
~ Provided administrative support to 42 field office employees including Project Management and jobsite labor
~ Regular processing of A/P and A/R
~ Processing of new hires, payroll and human resources
~ Preparation of letters, presentations, shipping, permits, spread sheets, safety information, etc.
~ Acting IT liaison with Atlanta North Corporate office
~ Update and maintain databases and archives of subcontracts, correspondences and invoicing
~ Public Relations
Nashville Division Preconstruction Assistant, Nashville, TN
~ Create and distribute proposal requests
~ Liaison with Atlanta Division Marketing department supplying quarterly news and information for the internal newsletter
~ Graphic design, desktop publishing and marketing input
~ Assist estimating team with various administrative duties including but not limited to pricing calls, shipping,
correspondence, presentations and the like
~ Liaison with the Atlanta Division IT department with assisting in basic IT related issues
~ Provide reception support as needed
Other relevant experience:
Customer Service
Dell Computer Corporation – Customer Care Representative
Management Support Legal Intake Professionals – Call Center Support Manager
PAX TV 28 Nashville – Sales office, Management, IT support, Associate Producer, Video Editor
Bristol Commons at Woodland Pointe Apartments - Porter, Housekeeping, Maintenance Assistant, Sales
Graphic Art & Video
Greater Nashville Church – Video tech, PowerPoint, graphic design, desktop publishing and basic website design, Cafe 138 Manager/ Marketing/ Emcee
Advanced Administrative Solutions - Graphic design
TUMLI Productions - Video production, graphic design, desktop publishing and basic website design
AP Promotions - Graphic Design
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Skills Summary
Software:
Adobe Photoshop CS3 & InDesign
CMiC- Accounting/Project Management
Basic Macromedia Fireworks & Dream Weaver
MGI Photo Suite
MS Office 2k, 2k3 (Word, Excel, PowerPoint, Outlook 2003)
MS Publisher
Quark
Swish 2.0
Typing Average: 70+ wpm, 10 Key: 6600 kph Alpha Numeric: 7600 kph |
Hardware:
Video Hardware:
Sphere Non-Linear Digital editing
Windows Movie Maker
Telecommunications Hardware:
AT&T, Toshiba, Lucent, Plantronics, Bellsouth, Cisco
IT/Technologies Hardware:
PC (Windows 3.x, 95, 98, NT/2000, XP), Mac (OS 7.0, OS 8.0, OS X) |
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